Terms and conditions
DEFINITIONS
In these Terms and Conditions, the following terms shall have the meanings set forth below:
- "User" means the person using the services provided by Gravira Casino.
- "Services" means any service or product offered by Gravira Casino to the User.
USE OF SERVICES
By accessing and using the Services, the User agrees to be bound by these Terms and Conditions.
ELIGIBILITY
The User must be at least 19 years old (18 in Alberta, Manitoba, Quebec) to use the Services. The User must provide accurate and complete information when registering for an account with Gravira Casino.
REGISTRATION AND LOGIN PROCESS
To register for an account with Gravira Casino, the User must follow these steps:
- Click "Sign Up" on our website.
- Fill in personal details (email, password, name, address).
- Verify email via a confirmation link.
- Complete KYC verification by uploading required documents.
GAMES AND SOFTWARE PROVIDERS
Gravira Casino offers a variety of games from reputable software providers, including Pragmatic Play, Play'n GO, Evolution Gaming, NetEnt, and others. The games are subject to the terms and conditions of the respective software provider.
BONUSES AND PROMOTIONS
Gravira Casino may offer bonuses and promotions to its Users. These will be governed by our Bonus Terms and Conditions.
VIP AND/OR LOYALTY PROGRAM
Gravira Casino offers a multi-tiered VIP program, which is subject to these Terms and Conditions.
KEY TERMS AND CONDITIONS
These Terms and Conditions are subject to the following key terms:
- Bonus Terms: Standard wagering is 40x bonus. Max bet is C$5.
- Deposit Limits: Can be set by the User in the Responsible Gambling section. Default limits are per transaction as per the payment method.
- Withdrawal Limits: Standard limit of C$7,500 per week and C$15,000 per month.
- Account Restrictions: One account per household/IP.
SECURITY AND FAIR PLAY
Gravira Casino uses industry-standard SSL encryption to protect User data. Our games are subject to regular audits by reputable third-party agencies to ensure fairness.
RESPONSIBLE GAMBLING FEATURES
Gravira Casino offers various responsible gambling tools, including:
- Deposit Limits: Daily, weekly, or monthly limits.
- Loss Limits: Control the maximum amount you can lose over a period.
- Session Reminders: Reality check pop-ups to monitor time spent playing.
- Time-Out: Temporary break from your account for 24 hours to 6 weeks.
- Self-Exclusion: Longer-term exclusion for a minimum of 6 months, up to permanently.
CHANGES TO TERMS AND CONDITIONS
Gravira Casino reserves the right to change these Terms and Conditions at any time without notice. The User's continued use of the Services after such changes shall be deemed acceptance of those changes.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws.
DISPUTE RESOLUTION
Any dispute arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules.
By using our Services, the User acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.